Patients being admitted to hospital for medical or surgical procedures will always be given a cost estimate and all treatments will be discussed in detail with the owners. A Procedure Consent Form is required to be signed on hospital admission. When signing this form, you agree to make payment of the invoice in full on the day or when collecting your pet from our clinic.

We understand that paying veterinary bills can sometimes be difficult, especially if an unexpected accident or illness occurs. Pet insurance greatly assists with reducing these costs and we always encourage taking out and having insurance for their pets.

Any difficulty with payment must be brought to the attention of staff when a booking is being made or on admission of your pet to hospital. For invoices where you are unable to pay the invoice in full, we can offer you alternative payment options.


Need help paying for care? Not a problem as we now offer two ZIP options:

Zip Pay

  • For everyday spending up to $1,000
  • Nothing to pay today
  • Interest free always
  • Flexible repayments

Zip Money

  • Up to 12 months interest FREE
  • For life’s bigger buys over $1,000
  • Nothing to pay today
  • Up to 12 months interest free
  • Flexible repayments


Cherry Vets Team

Vet Pay

Vetpay is an online credit provider which enables you to make a small deposit on the day of the invoice and then make fortnightly payments from your bank account for the balance.

Find out more information online at

You can proceed with the pre-approval process yourself, or our staff will undertake the process fully on your behalf. Vetpay is available for invoices over $300.

You will need to:

  • Have a good credit rating
  • Provide proof of identity such as Driver’s Licence and Medicare Card
  • Provide bank account details
  • Be able to pay a deposit of 10% (invoices under $1500) or 20% (invoices of $1500 or more)

If more funds are approved than are required any unused approved balance can be used at a later date. You only repay what you have used. Unused approved funds can be accessed at any participating Vetpay Veterinary Clinic. Please feel free to discuss procedure costs with us - we will always do our best to keep fees as fair and reasonable as possible.